Full Warranty

WARRANTY DETAILS (How it works and what's covered)

Your PERRY eHopper electric bike comes with alifetime* warranty on the frame.

Electronic components such as motor, electronic cabling, LCD display and electronic brake cut off's also have a 1 year warranty. Batteries carry a 1 year warranty.

WARRANTY EXCLUSIONS

Contractual warranty excludes damage or defects caused by: abnormal use, lack of maintenance, accidental damage, prolonged exposure to moisture or liquid or non-compliance with recommendations.

• Damage/Wear caused by incorrect maintenance
• External factors such as shocks, lightning storms, current surges, short circuit, etc
• Damage caused by excess exposure to the elements (eg rust caused by not storing bike indoors)
• Modification of electrical components or any modifications (eg additions not included when bought)
• Paint, varnish and bike graphics
• Wearing parts such as tyres, brake pads, brake cables, handle bar grips, freewheels etc.
• Spokes
• Warranty registration has to be completed within 30 days of purchase.
• Crash or fall - if your frame is damaged in a crash or a fall it would not be covered.
• Excessive cosmetic damage - a charge will be appliedto tyour frame if returned with excessive cosmetic damage.
• Any deviation from service manual

Warranties Are NON TRANSFERABLE. Warranty could be void if MAINTENANCE GUIDELINES ARE NOT FOLLOWED.

 

Any questions email customerservice@perryehopper.co.uk